Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-penitas-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Penitas Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transparency and Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-services-for-seniors-penitas-texas.primarycareaid.com.
  2. Any applications, software, or services provided by us that you access or use.
  3. Interactions between our users and our team through emails, calls, texts/SMS, or other communication channels.
  4. Third-party platforms or services linked to our website, which have their own privacy policies and are not covered under this statement.

Processing Activities

This policy describes the types of data we collect and how we use it:

  1. Account and User Information: We process details such as your name, contact information, login credentials, and account settings when you create an account or log in to our services.
  2. Payment Details: When making purchases or subscriptions, we collect payment information including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial and Purchase Data: We may store and analyze financial records, transaction histories, and purchase patterns to improve our services.
  4. Device Identifiers: Our systems can automatically capture your mobile device’s unique identifiers (e.g., IP address, advertising ID) for technical and marketing purposes.
  5. Location Data: With your consent, we may access your location data to provide personalized content or services.
  6. Feedback and Reviews: We encourage user feedback and reviews, which help us enhance our offerings; we may collect this content along with associated metadata.
  7. Social Media Information: If you choose to connect our services to social media accounts, we might access your public profile information from these platforms.
  8. Product and Service Interactions: We record interactions with our products and services for research, analytics, and improvement purposes.

Cookies and Tracking Technologies

  • Cookies: We employ cookies (small text files) on our websites to enhance user experience and gather analytics data. Cookies can be categorized as Strictly Necessary, Preferences, Analytics, or Marketing, each serving specific functions. Users have control over non-essential cookies through our Cookie Manager.
  • Tracking Pixels and Similar Technologies: These tools are used for tracking user behavior across our sites and may be integrated into emails for open-rate tracking.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, including:

  • Providing and maintaining our services
  • Complying with legal requirements
  • Protecting our rights or resolving disputes
  • Conducting research and analytics

Upon no longer requiring this data, we securely delete or anonymize it.

Data Security

We have implemented robust security measures to safeguard your information:

  • Encryption: We use encryption protocols for data in transit and at rest to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process payments and handle other sensitive operations.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from minors.

Your Rights (Depending on Location)

Data privacy laws in different jurisdictions grant individuals various rights regarding their personal data. These may include:

  • Access and Rectification: The right to request access to your personal data and make corrections if it is inaccurate or incomplete.
  • Erasure and Restriction: In certain circumstances, you can ask us to delete or restrict the processing of your information.
  • Data Portability: The ability to transfer your data from our systems to another service provider.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discrimination based on such objections.
  • Appeals/Complaints: Filing appeals or complaints with relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this page periodically for updates.

Contact Information

For any questions, concerns, or requests regarding your privacy, data protection, or this policy, please contact us:

  • Email: contact@home-care-services-for-seniors-penitas-texas.primarycareaid.com
  • Mail: [Our Physical Address]

We value your trust in our services and are committed to maintaining the security and privacy of your personal information.